IMPORTANT: Before ordering, please check the following map to make sure your address is part of our delivery area.
Payment Methods
We accept the following payment methods:
- Secure Online Payment provided by Desjardins
- Paypal (Visa, Mastercard, Discover, American Express)
- Bank transfer
- Check - Money order
Please note that all orders will be processed only upon receipt of payment.
Delivery & Picking up
- For on-site pick up, we will contact you by email or telephone following the processing of your order to send you the necessary contact information and the date and time of picking.
- We offer free shipping for orders over $ 349.00 (before taxes).
- Delivery is usually made within 7 to 10 business days following reception of the order.
- For the day and the exact time of delivery, we will communicate with you by phone or email to comfirm.
Exchanges, Returns & Refunds
- All items are final sale. However, it is possible to request a return (exchange only, no refund) in case of a break or manufacturing defect.
- To request a return, please fill out the return form and we will contact you for a follow-up.
- The customer must bear the shipping cost in case of return.
- All merchandise must be in its original packaging and must be resalable to be exchanged.
- You have a period of 14 days following receipt of the property to request an exchange.
- The exchanges will be treated according to their availability in inventory. In case we are out of stock you will be notified by email or phone.